Onyx by The Gentle Art The Gentle Art

Professionally packed and fast shipping

Because of our long-standing relationship with UPS FedEx DHL as well as other top international carriers, we are able to provide a range of shipping options. Our warehouse personnel will pack every item to our exacting specifications. Before shipment, all items are thoroughly inspected and safely secured. We ship to thousands of customers daily across different countries. The fact that we are dedicated to becoming the largest online retailer in the World is clear. Warehouses and distribution centres can be found in Europe and the USA.

Note: Orders with multiple items will have a separate processing time for each item.

Prior to shipment, our team will perform an extensive inspection of the products you ordered. Most orders are shipped within 48-hours. Expected delivery times are between 3-7 days.

Returns

Stock is dynamic, and not fully managed by us due to the involvement of multiple different parties, such as the factory and our warehouse. So the actual stock may alter at any time. It's possible that the stocks could be depleted after your order has been placed.

Our policy is valid for a period of 30 days. If you don't receive your product within the 30 days period, we're unable to offer a refund or an exchange.

The item cannot be used, and it must be in the original packaging. It must also still be in its original packaging.