Holding up my hand for this one – introverted buy happy to talk about cross stitch! How about you?
Professionally packed and fast shipping
We provide a variety of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack each item according to our strict specifications. Your items are carefully inspected and secured properly prior to shipping. Every day, we send thousands of packages to clients across many countries. This demonstrates our dedication to becoming the largest online retailer in the world. Warehouses and distribution centres can be located in Europe and the USA.
Note: Orders with more than one product are assigned a particular processing period depending on the specific product.
Prior to shipment, we check the item carefully before shipping. The majority of orders are shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
We don't manage the stock in our factory and warehouse. Stocks are subject to change at any time. Please be aware that it is possible for your order to run out of stock even after you have made the order.
The policy is for 30 days. We will not replace or refund your purchase after 30 days since you purchased it.
The item you purchase must be in its original packaging and be unused. The item must be in the original packaging.
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